About usBasic Net GroupBasic Net is the first marketplace in the clothing industry that owns several well-known brands in the apparel, footwear, and accessories market, including Kappa, Robe di Kappa, Jesus Jeans, Superga, K-Way, Sebago, Briko, and Sabelt. Headquartered in Turin, Italy, the company operates on intangible aspects through a global network of licensees who produce and distribute its products, and offers various services to its network, such as research, development, global marketing, and information technology.More at www.basic.netBasic NetWe bring together a great number of entrepreneurs from all over the world with a common objective. We handle all critical information pertaining to the supply chain. We earn a service commission of approximately a third of the added value generated by the entire process, capitalizing on the increase of the brand value due to sales development.We do all this while continuously researching and implementing the best IT technology and the driving constant improvement of web integration to manage all our business processes. We stand for antitrust of the network.Who we are looking forWe are looking for a resource who will manage the technical IT assistance for users remotely and on-site, at the company headquarters. In addition, he/she will provide support in the continuous updating of the information system, in order to improve the management of the service itself.Knowledge, Skills & Abilities RequiredIT high school diploma or participation in specific technical courses;proficiency in both Italian and English;knowledge of computer hardware;previous experience in the IT sector in the same tasks;knowledge of spoken and written English (B2);We offer a fixed-term contract for covering a maternity leave.Key Responsibilitieshardware and software configuration for PCs, printers, VoIP telephones, smartphones;management and monitoring of user requests, remotely and on-site, via Help Desk ticketing system;PC preparation/installation/upgrades/licenses/hardware parts replacement;technical troubleshooting and support, device management and their functionalities (Printers/Wi-Fi/PCs/Projectors);IT supplier administrative management (quotations and orders);Why join usBasic Education is the division of Basic Net Group dedicated to the development and implementation of corporate training plans.OnboardingYou will learn about our business model and business processes with the opportunity to get up close and personal with how our stores work.Continuous TrainingYou'll have the opportunity to develop role skills through specific individual or group training courses.Basic Welfare BenefitsYou will benefit from discounts on our products.You will have promotions to participate in sports and cultural activities and free access to our Basic Gym.You will be able to ship and pick up your personal packages at the company's premises.You will be able to take advantage of flexible work hours in and out.Basic Net is committed to creating a supportive and motivating work environment, promoting collaboration and open dialogue, welcoming every voice and idea. In addition, Basic Net offers opportunities for professional and personal development, providing the resources and tools necessary for growth and success.Skillscomputer hardware (Required)italian (Required)english (Required)
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