Wall Street English Italy is recruiting a Service Manager in BresciaCompany InformationWe are Wall Street English, the premier provider of English language instruction for individuals and corporate clients around the world. Our innovative blended learning method integrates the best of proven learning approaches to provide the most effective English language instruction available for adults.Founded in 1972, Wall Street English has over 40 years of experience of teaching English and has touched the lives of over 3 million students in nearly 400 centers in 28 countries worldwide. Our mission is to help people Change Their Future by achieving their dreams of learning English.Service Manager Job DetailsThe Service Manager is ultimately accountable for Students’ educational success and satisfaction throughout their course and is responsible for:Hiring, training and developing a service teamManaging quality and standardization through the implementation of the Standard Operating ProceduresTeaching classes in accordance with the Wall Street English MethodFacilitating internal revenue through quality service deliveryThe day-to-day running of the service department in the centerYour ProfileNative or bilingual speaker of English with EU valid working papersUniversity degreeELT certification - CELTA or equivalentTwo years teaching experience preferredOne year WSE experience preferredManagement experience preferredSales experience an advantageExcellent interpersonal skills—patient, responsible and empatheticStrong computer skillsInspiring and supportive to staff and studentsGood command of ItalianOwned carYour PackageFull time contractBonus schemeInitial and ongoing trainingApply ToElisabetta Battaglia - elisabetta.battaglia@wallstreet.itI candidati interessati possono inviare la propria candidatura, con l’autorizzazione al trattamento dei dati personali ai sensi dell’art. 13 del Regolamento UE 2016/679 e dichiarano di aver preso visione dell’informativa pubblicata qui: https://www.wallstreet.it/privacy-candidature
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