Job Introduction
Serco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA.
Serco Italia S.p.A. is one of the top 50 World Space Manufacturing and Service companies with a long history of providing Earth Observation operations, maintenance and front-end services to the European Space Agency. The company also offers vast experience to a huge number of IT and space markets including: central governments, defence organisations, the aerospace industry and commercial companies.
We are currently seeking an experienced and dynamic Cloud DevOps Engineer to join our team in Frascati Office. Join a ground-breaking European project at the forefront of satellite technology and climate research.
Main Responsibilities
As a Cloud DevOps Engineer you will concentrate your activities on the following:

Cloud Infrastructure Management: Deploy, configure, and manage cloud infrastructure components on different layers:

IaaS: such as virtual machines, storage and networking.
CaaS: docker, Kubernetes.
PaaS/SaaS: DBs, Identity services.

Optimize infrastructure for performance, scalability, and cost-efficiency.
Continuous Integration/Continuous Deployment (CI/CD): Support the Implementation of CI/CD pipelines for automating software delivery and deployment processes. Configure build, test, and deployment pipelines using tools like GitLab CI/CD, Helm and Rancher.
Monitoring: Monitor the health, performance, and availability of cloud infrastructure and applications. Use tools like Prometheus, Elastic stack for monitoring and alerting.
Security and Compliance: Follow security best practices and compliance controls to protect cloud infrastructure and data.
Performance Optimization: Support in identifying performance bottlenecks and optimizing cloud infrastructure and applications for performance and scalability. Conduct performance testing, tuning, and capacity planning exercises.
Collaboration and Communication: Collaborate with cross-functional teams including software developers, DevOps engineers, architects, and business stakeholders to understand requirements, provide guidance, and deliver solutions.
Documentation and Knowledge Sharing: Support in Documenting cloud infrastructure designs, configurations, and processes. Share knowledge and best practices with team members through documentation and hands-on collaboration.
Stay Current with Cloud Technologies: Stay up-to-date with the latest cloud technologies, trends, and best practices. Continuously learn and acquire new skills through training, certifications, and self-study.

Successful Candidate
Do you think you are the person we are looking for? See below what experience or knowledge you should bring:
The following skills and experience are mandatory:

Degree in Information Technology (IT), Engineering, Technical Sciences is required.
Working experience with Cloud infrastructure and pipeline deployment.
Knowledge of Linux/Unix Operating System environment, and scripting.
Knowledge of code versioning and CI/CD tools (Git, GitLab, etc.).
Working experience in containers orchestration (e.g. Docker, Kubernetes, Helm, Rancher).
Knowledge of Agile and DevOps practices.
English Level B2 (Upper-Intermediate), written and spoken.
Capability of integration in an international/multicultural environment, rapid self-starting capability and experience in team working are mandatory.
Capacity of achieving schedule and milestones.
Capacity of working under pressure.

The following skills would be highly desirable:

Knowledge of programming languages (e.g. Python, etc.).
Knowledge of the Elastic Stack.
Capability of writing technical documentation (e.g., Procedures, Technical Notes, Interface Control Document, System Design Document).
Knowledge of Ticketing Management (e.g. JIRA).
Knowledge of Earth Observation satellite data product formats.
Knowledge of Copernicus and Destination Earth (DestinE) programs.
Critical thinking and self-organization skills.

About The Company
Why should you join Serco?
At Serco not only is the nature of the work we do important, everyone has an important role to play.
Meaningful and vital work - You’ll contribute to methodologically intercepting challenges whilst achievements will also be recognised and celebrated.
A world of opportunity - You’ll be wholeheartedly supported with development and career progression.
Great people - You’ll become an integral member of a well-defined and supportive team who believe passionately in the value of our work.
What we offer

Chance to contribute to innovation in the public services sector.
A company passionate about diversity and inclusion.
Permanent employment with comprehensive Serco Benefits package.

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play when managing complex public services.
We are a team of 60,000 people responsible for delivering essential public services around the world, we are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
We are a diverse and inclusive organisation
At Serco, we see people first and foremost for their performance and potential and we are committed to supporting the needs of all our colleagues. It’s a mix of people from different backgrounds, experiences and opinion that keeps our culture strong and vibrant.
We believe in equity so we strongly encourage applications from a diverse range of candidates. Disabled applicants who meet the minimum criteria for the job are encouraged to apply and demonstrate their abilities in an interview. We also welcome a conversation about any adjustments that would make the interview process more accessible for you. Wherever possible we are open to discussions around flexible working and we operate a hybrid work structure in many of our business areas.
In the UK we are proud to be a Disability Confident Leader in the government’s scheme and hold the Gold Inclusive Employer Standard; in Belgium we are partner of Diversicom and member of Charter der Vielfalt in Germany.
If you have any questions please do not hesitate to reach out to The Serco Europe Recruitment Team.
Important
Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.
Please contact the recruitment team if needed.
Data Protection:
For more information on how the personal data is processed, please see the link Data Protection policy here.
Package Description
Joining Serco Italy’s amazing team offers:

Competitive Salary
Great career opportunities in the Space industry
Corporate Benefits Package
Support provided to EU Nationals requiring relocation – Information available upon request
Company events
International environment


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